Please rate our service in just five steps.
EU-PATIENTEN.DE is the non-competitive platform for providing information to patients and healthcare providers to answer questions all about cross-border healthcare. In accordance with the Patient Mobility Directive (EU Directive No. 24/2011), as the National Contact Point for cross-border healthcare in Germany, we operate closely with the National Contact Points in other EU States.
We are your port of call for the information you need in order to be able to bill for patients who are insured in other EU countries and what you need to bear in mind if a prescription of yours is to be filled in another EU country. We can also help you find out whether and how your patient’s treatment can be continued in another EU country, and what medical records are needed by the healthcare providers there.
We furthermore provide you with links to more information on the treatment of rare diseases as part of the European Reference Networks.
We would be happy to provide you with information free of charge
via e-mail: firstname.lastname@example.org
or by phone
Monday to Thursday from 9 a.m. to 4 p.m. and
Friday from 9 a.m. to 3 p.m.