National Contact Point for cross-border healthcare



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Toolbox for Cross-Border Healthcare

The toolbox of the European Commission contains relevant information on the legal framework of cross-border healthcare - including checklists for patients, Patient Organisations and healthcare providers.

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Scope of treatment

If you undergo treatment in Germany within the framework of the Patient Mobility Directive, you can even enjoy more benefits than persons in Germany who have statutory health insurance. There are however some costs which you have to pay yourself.

If you undergo treatment in Germany provided by a healthcare provider within the framework of the European Patient Mobility Directive, the range of services provided by the doctor is not limited to those which may be provided by the healthcare provider in Germany for persons with statutory health insurance. Public vaccination programmes, organ transplantation as well as long-term care are completely excluded from the range of the Directive. If you need information on cross-border healthcare regarding these three topics, please contact your healthcare insurer.

The range of benefits provided for persons with statutory health insurance in Germany includes all medically-necessary benefits, but some benefits are excluded. These include treatment by the head doctor in the hospital, some dental and dental laboratory services or cosmetic surgery. These restrictions do not apply if you take up the benefits privately. In this case you should also clarify in advance whether your healthcare insurer might meet the costs of such treatment in Germany in full or in part. You can naturally also take up all benefits from the range of benefits for persons with statutory health insurance in Germany privately. The healthcare provider is however no longer bound in such cases by the cost rates that are applicable to persons with statutory health insurance. You may therefore also incur considerable co-payments here, too.

As a rule, the healthcare provider will require you to pay for the benefit upfront if you undergo private treatment.

As you can see by this, treatment within the European Patient Mobility Directive on the one hand offers more types of treatment than treatment with the prior authorisation of your healthcare insurer within the EC Regulation. On the other hand, there is a risk that some of the benefits provided will not be subsequently reimbursed by your healthcare insurer. Where possible, therefore, you should always obtain a cost estimate from the healthcare provider prior to undergoing treatment. This will enable you to ask your healthcare insurer in advance whether and if so what amount of the costs it will reimburse to you. You will therefore know precisely what share of the treatment costs you have to meet yourself.

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Finding healthcare providers

You will find here a list of links to search engines available on the Internet, with explanations

Regional sources of information

You are living in a border region and you are searching for further regional information sources. Click here for an overview of institutions that could be helpful.

National information media

You will find more national information available here if you want to find out what treatment is available for specific diseases, or if you need further information on the topic of health.


Information on treatment in Germany at a glance

Advice on patients’ rights

Brochure from the Federal Government Commissioner for Patients’ Affairs