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If you have statutory health insurance, you have two ways of taking up healthcare services in another EU country.
You will find more information on these two possibilities and on the advantages and disadvantages in the column entitled “Who pays?”.
If you only have private health insurance in Germany, your health insurance contract determines the extent to which treatment can be provided in another Member State. The same applies to any cost reimbursement.
Since the private health insurance contracts frequently differ, we recommend you to contact your health insurance company should you have any questions.
If you are looking for a healthcare provider, such as a doctor, dentist or hospital in another EU country, the National Contact Points in that country will be glad to help.
If you specifically enter another EU country in order to undergo medical treatment there, you will need to provide the doctor or dentist treating you there in advance with details of your treatment history. By doing so, you will help to avoid errors and ensure the success of your medical treatment.
Before undergoing any treatment, discuss with the doctor or dentist treating you whether he/she needs any documents from your medical records in Germany. It may be necessary for you to have these documents translated. Your doctor or dentist in Germany has to give you the necessary copies from your medical records. You must however meet the cost of this yourself.
If you have any questions regarding the content mentioned above, on data protection, on your medical records, etc., the National Contact Point of the state of treatment will be able to help you.
You should also enquire of the National Contact Point of the state in question before undergoing any treatment as to whether you need to provide the doctors or dentists there with more information.
We would be happy to provide you with information free of charge
via e-mail: email@example.com
or by phone
Monday to Thursday from 9 a.m. to 4 p.m. and
Friday from 9 a.m. to 3 p.m.