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National Contact Point for cross-border healthcare

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Data protection

The National Association of Statutory Health Insurance Funds is particularly concerned to protect private data. No personal data are therefore stored when you visit this publicly-accessible website. These websites may however contain links to other providers’ websites in individual cases which this privacy statement does not cover.

As a public-law corporation, the National Association of Statutory Health Insurance Funds is subject to the provisions contained in the Federal Data Protection Act (Bundes-datenschutz¬gesetz – BDSG) and in the Social Code (Sozialgesetzbuch – SGB). Technical and organisational measures ensure that the data protection regulations are fully complied with at all times, both by the National Association of Statutory Health Insurance Funds and by its external service-providers.

Furthermore, even more stringent requirements apply to information which we receive from you via EU-Patienten.de for processing and forwarding in our role as the National Contact Point for cross-border healthcare. We are for instance only permitted to forward queries which we receive from you if you have given us your explicit consent in writing. This particularly protects your data. On the other hand, we ask you to understand that this may mean that it takes longer to deal with your query in some cases.

If we are unable to answer your query ourselves, we will first of all ask for your written confirmation that we may forward the data on a form which we provide. We may not forward your query until we have received this confirmation.

Contact

Team EU-PATIENTEN.DE

Pennefeldsweg 12 c
53177 Bonn

Phone
+49 228 9530-802/800

Fax
+49 228 9530-801
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