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National Contact Point for cross-border healthcare

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National Contact Points for cross-border healthcare in other EU countries

Kontaktstelle Patientenmobilität

Gesundheit Österreich GmbH
Stubenring 6
1010 Wien
AUSTRIA

phone: +43 1 515 61 0
fax: +43 1 513 84 72
e-mail: patientenmobilitaet@goeg.at
www.gesundheit.gv.at
National contact point for cross-border healthcare

Sante Publique, Securité de la Chaine Alimentaire et Environnement
Eurostation II
Place Victor Horta, 40 bte 10
1060 Bruxelles
BELGIUM

Telefon: +32 22 90 28 44
E-Mail: information@crossborderhealthcare.be
www.crossborderhealthcare.be
National Health Insurance Fund

1, Krichim Str.
1407 Sofia
BULGARIA

phone: +359 2 965 9116
e-mail: jvatkova@nhif.bg, TBukovski@nhif.bg
www.nhif.bg

Contact person: Mrs Jermena Vatkova, MrTodor Bukovski
National Contact Point

Croatian Health Care Insurance Fund
(Hrvatski zavod za zdravstveno osiguranje)
Margaretska 3
10000 Zagreb
CROATIA

phone: +385 1 644 90 90
e-mail: ncp-croatia@hzzo.hr
www.hzzo.hr
National Contact Point on the application of Patients’
Rights on Cross Border Healthcare


Ministry of Health
1 Prodromou and 17 Chilonos Street
1448 – Nicosia
ZYPERN

phone: +357 22 60 54 407
fax: +357 22 60 5499 / 492
e-mail: ncpcrossborderhealthcare@moh.gov.cy
www.moh.gov.cy

Contact person: Mrs Sophia Costa
Health Insurance Bureau
(Kancelář zdravotního pojištĕní)

Nám. W. Churchilla
1800/2
11359 Praha 3
CZECH REPUBLIC

phone: +420 236 033 411
fax: +420 222 734 951
e-mail: ncp@kancelarzp.cz
www.kancelarzp.cz
National Contact Point for cross-border healthcare

Danish Patient Safety Authority, International Health Insurance
(Styrelsen for Patientsikkerhed)
Finsensvej 15
2000 Frederiksberg
DENMARK

phone: +45 72 28 66 00
fax: +45 7228 6601
e-mail: pob@patientombuddet.dk
www.patientombuddet.dk
National Contact Point for cross border healthcare
(Piiriüleste tervishoiuteenuste riiklik kontaktpunkt)

Sotsiaalministeerium
Gonsiori 29
15027 Tallinn
ESTONIA

phone: +372 62 69 162
e-mail: kontaktpunkt@sm.ee
www.kontaktpunkt.sm.ee
Kela - contact point for cross-border health care

Social Insurance Institution (KELA)
P.O. Box 78
FL-00381 Helsinki
FINLAND

phone: +359 20 634 0400 (täglich von 9:00 Uhr bis 16:00 Uhr)
e-mail: yhteyspiste@kela.fi
www.kela.fi
Cleiss - Point de contact national pour la France

Cleiss (Centre des liaisons européennes et internationales de sécurité sociales)
11 rue de la Tour des Dames
75436 Paris cedex 09
FRANCE

e-mail: soinstransfrontaliers@cleiss.fr
www.cleiss.fr
Hellenic National Contact Point

Division of Internation Affairs of EOPYY
12 Apostolou Pavlou Str 151
23 Maroussi Athens
GREECE

phone: +30 2108 1109 35, +30 2108 1109 36
fax: +30 2108 1109 44, +30 2108 1109 45
e-mail: ncp_gr@eopyy.gov.gr
www.eopyy.gov.gr
OBDK National Contact Point

National Center for Patients Rights and Documentation
(Országos Betegjogi, Ellátottjogi, Gyermekjogi és
Dokumentációs Központ, OBDK)

Bajcsy-Zsilinszky út 57. III. emelet.
1065 Budapest
HUNGARY

phone: +36 20 99 90 025
e-mail: info@patientsrights.hu
www.patientsrights.hu
Icelandic Health Insurance

Sjúkratryggingar Íslands
Vínlandsleið 16,
150 Reykjavík
ICELAND

phone: + 354 515 0000
e-mail: sjukra@sjukra.is
www.sjukra.is
HSE-National Contact Point

Health Service Executive
Cross-Border Healthcare Directive Department
St Canice's Hospital
Dublin Road
Kilkenny
IRELAND

phone: +353 56 778 4546/4547/4556
e-mail: crossborderdirective@hse.ie
www.hse.ie
National Contact Point

Ministry of Health
(Ministerio della Salute)
Viale Giorgio Ribotta, 5
00144 Roma
ITALY

e-mail: ncpitaly@sanita.it
www.sanita.it
Cross-Border Healthcare contact point

National Health Service Latvia
(Nacionālais veselības dienests)
31 Cēsu Street (6th entrance)
Riga, Latvia, LV-1012
LATVIA

phone: +371 6704 5005 (Anfragen aus dem Ausland)
phone: 8000 1234 (Für die Einwohner von Lettland)
e-mail: nvd@vmnvd.gov.lv
www.vmnvd.gov.lv
National Contact Point

Amt für Gesundheit (AG)
Äulestrasse 51
Postfach 684
9490 Vaduz
LIECHTENSTEIN

phone: +423 236 73 46
fax: +423 236 75 64
e-mail: info@llv.li
www.patientenmobilitaet@llv.li
State Care Accreditation Agency under the Ministry of
Health

(Valstybinė akreditavimo sveikatos priežiûros veiklai tamyba prie Sveikatos apsaugos ministerijos)

Jeruzalės str. 21
LT-08420
Vilnius
LITHUNANIA

area of responsibility:
· Health care institutions
· Medical laboratories
· Health care specialists
· Standards on quality and services of health care
· Patients' rights

phone: +370 52 61 51 77
e-mail: contact.point@vaspvt.gov.lt
www.vaspvt.gov.lt


The National Health Insurance Fund under the Ministry of Health
(Valstybinė ligonių kasa prie Sveikatos apsaugos ministerijos)

Europos squire 1 LT-03505
Vilnius
LITHUANIA

area of responsibility:
· Health care costs

e-mail.: info@vlk.lt
www.vlk.lt
Caisse nationale de santé

125, route d'Esch
1471 Luxembourg
LUXEMBOURG

phone: +352 2757 1
e-mail: cns@secu.lu
www.cns.lu
National Contact Point

Office of the Chief Medical Officer
Palazzo Castellania,
15, Merchants Street
Valletta, VLT 1171
MALTA

phone: +356 2299 2381
e-mail: crossborderhealth@gov.mt
www.health.gov.mt
Netherlands NCP Cross-Border Healthcare

CAK
Postbus 84030
2508 AA Den Haag
NETHERLANDS

contact form
www.cbhc.nl
Norwegian National Contact Point for healthcare

Health Economics Administration (HELFO)
P. box 2415
3104 TONSBERG
NORWAY

phone: 800 43 573 (landline calls, daily from 8:00 am to 15.30 pm)
phone: +47 23 32 70 30 (calls from abroad, daily from 8:00 am to 15.30 pm)
e-mail: 800helse@helsenorge.no
www.helsenorge.no
Krajowy Punkt Kontaktowy ds. transgranicznej opieki zdrowotnej

Narodowy Fundusz Zdrowia, NFZ
ul. Grójecka 186
02-390 Warszawa
POLAND

phone: +48 22 572 61 13
fax: +48 22 572 63 19
e-mail: ca17@nfz.gov.pl
www.kpk.nfz.gov
Ponto de Contacto Nacional

Administração Central do Sistema de Saúde, I.P.
Parque de Saúde de Lisboa, Edifício 16, Avenida do Brasil n.º 53
1700-063 Lisboa
PORTUGAL

phone: +351 21 792 58 00
fax: +351 21 792 58 48
e-mail: Diretiva.PCN@acss.min-saude.pt
www.acss.min-saude.pt
National Contact Point Cross-border Healthcare

Calea Călăraşilor, nr. 248, bl. S19, sect. 3,
Bucureşti
ROMANIA

phone: +40 372 309 135
fax: +40 372 309 283
e-mail: pnc@casan.ro
www.cnas-pnc.ro
Health Care Surveillance Authority
(Ùrad pre dohl'ad nad zdravotnou starostlivost'ou)

82924 Bratislava 25
SLOVAKIA

phone: +421 2 20856 789
e-mail: web@udzs-sk.sk
www.udzs-sk.sk
National Contact Point on cross-border healthcare

Health Insurance Institute of the Republic of Slovenia
Miklošičeva cesta 24
1507 Ljubljana
SLOVENIA

phone: +386 01 30 77 222
e-mail: kontakt@nkt-z.si
www.nkt-z.si

Contact person: MrsNataša Gorjup
Ministry of Health, Social Services and Equity
(Ministerio de Sanidad, Servicios Sociales e Igualdad,
MSSSI)

Paseo del Prado, 18-20
28071 Madrid
SPAIN

phone: +34 90 14 00 100
e-mail: oiac@msssi.es
www.msssi.gob.es
Socialstyrelsen
(Försäkringskassan)

SE-106 30 Stockholm
Sweden

phone: +46 75 247 30 00
fax: +46 75 247 32 52
e-mail: socialstyrelsen@socialstyrelsen.se
www.socialstyrelsen.se
Not yet required to establish a national contact point.
England NHS England- Healthcare abroad section

NHS England
PO Box 16738
Redditch
B97 9PT

phone: +44 0300 311 22 33
e-mail: england.contactus@nhs.net
www.nhs.uk
Gibraltar Gibraltar Cross-Border National Contact Point

Gibraltar Health Authority
Ministry of Health
Block 1 Floor 6
Gibraltar Health Authority
Europort Road
Gibraltar

phone: +350 2000 7444
e-mail: infoGCHCP@gha.gi
www.gha.gi
Northern Ireland National Contact Point

Health and Social Care Board
12-22 Linenhall Street
Belfast BT2 8BS

phone: +44(0)28 9536 3152
e-mail: NationalContactPoint@hscni.net
www.hscboard.hscni.net
Scotland National Contact Point for Scotland

NHS 24
Health Information Services
European Cross-Border Healthcare
National Contact Point for Scotland
5th Floor Golden Jubilee National Hospital
Beardmore Street
Clydebank
G8 4HX

phone: +44 0800 22 44 88
e-mail: nhs.inform@nhs24.scot.nhs.uk
www.nhsinform.co.uk
Wales National Contact Point Wales

Welsh Ambulance Services Trust
Trust Headquarters
HM Stanley Hospital
St Asaph
Denbighshire
LL17 0RS

phone: +44 (0)845 46 47
e-mail: NCPWales.amb@wales.nhs.uk
www.nhsdirect.wales.nhs.uk

* The EEA-States and Switzerland are not yet required to transpose Directive 2011/24/EU and Implementing Directive 2012/52/EU into national law.

Contact

Team EU-PATIENTEN.DE

Pennefeldsweg 12 c
53177 Bonn

Phone
+49 228 9530-802/800

Fax
+49 228 9530-801
Online contact form